Est. 2013 · Melbourne · LMCT 11238

Thirteen Years.
One Standard of Excellence.

Toyota Alphard & Vellfire — Japan’s flagship people movers, sourced at live Japanese auctions and delivered registration-ready in Melbourne. Full ADR compliance, in-house warranty and aftercare.

Call (03) 9870 6427Request an Import Quote

13Years of Mastery

Since 2013, JACE has stood at the forefront of Australia’s Japanese import market — bidding live at Japan’s premier auctions, complying every vehicle in-house, and backing each delivery with our own workshop. Not a broker. Not a middleman. A licensed dealership with the depth to stand behind every car we sell.

Live Auction BiddingDirect from Japan, from our showroom
In-House ADRCompliance, warranty, maintenance and repairs
Licensed DealerLMCT 11238, Australian Consumer Law
4 LanguagesEnglish, Mandarin, Cantonese, Japanese

What We Deliver

Connecting directly to Japan, we source and import premium new and pre-owned vehicles — Toyota Alphard / Vellfire people movers, Lexus SUVs, hybrid sedans, JDM performance cars and Toyota HiAce vans. Australia’s only full-service 4S-style import dealership – Melbourne owned and operated since 2013, licensed LMCT 11238.

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Car Sales

New and used imports with transparent Japanese auction grading. People movers, SUVs, hybrids, JDM, trucks, vans and motor homes — sharper value than locally available luxury MPVs.

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Car Rental

Australia’s only structured rental fleet of luxury Alphard / Vellfire people movers — business, family travel and premium chauffeur services, fully insured across Australia.

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After Sales

Parts supply, maintenance, mechanical and body repairs, hybrid battery replacement, electronic upgrades — fully in-house, no outsourcing.

Popular Imports

From executive people movers to JDM icons — browse the models we bring in most.

Toyota Alphard and Vellfire import MelbourneLexus Japanese import MelbourneHybrid sedan Japanese importToyota Corolla importJDM performance import AustraliaToyota Noah and Voxy import MelbourneToyota HiAce van and truck importToyota campervan import MelbourneElectric car Japanese import

Trusted by 2000+ Happy Customers

4.8
★★★★★
From 143 Google Reviews

One thing I really like about these guys is that they look after their existing customers, not just new ones. I’ve now bought another car from them again, and the experience has been just as good as before. Highly recommended.

★★★★★Jim LeungGoogle Review

I recently purchased an MPV from this dealership and had a fantastic experience. The owner, July, is incredibly professional and pays great attention to every detail. She made the entire process seamless and stress-free.

★★★★★Shenyi LuanGoogle Review

I had a great experience purchasing the Toyota Vellfire from JACE AUTO IMPORT. The service was excellent, and the car is fantastic. Highly recommended to anyone looking for a Japanese import car.

★★★★★Paula NipitkulGoogle Review

James was a very friendly business owner and easy to work with. He made the whole deal very smooth and easy. Highly recommended if you’re looking for your new imported Toyota Alphard / Vellfire.

★★★★★M KentGoogle Review

Most professional, friendly, approachable and value for price Japanese car importer. They go even beyond this. They also provide excellent car maintenance and repair services. My best recommendation ever!

★★★★★Mousey’s WorldGoogle Review

Professional knowledge and excellent customer service — not just the new purchase but also the selling of my previous used vehicle. The new van I purchased was in perfect condition, good as new. Highly recommended!

★★★★★Sonny YangGoogle Review

Great service. Great price. Great people. Bought a 2020 Noah welcab from them today. You will not be able to get such a great car at such a great price anywhere in Australia. Friendly, efficient, reliable and very professional.

★★★★★Patrick LingGoogle Review

We took the gamble in buying an import through JACE Auto and the dividends have certainly paid off! From the very first email to the pick up of the vehicle, everything was a smooth ride.

★★★★★Mara PoonGoogle Review

Bought an imported Corolla Fielder from JACE Auto last week, very happy with the result. Wayne was very knowledgeable and professional. I will definitely be doing all of my servicing and future car purchases here.

★★★★★Thomas RoweGoogle Review

Everyone I encountered was professional, communicative and helpful. They have an incredible range of vehicles with an in-house workshop that maintains them before sale. I have already recommended JACE to multiple friends.

★★★★★Maximilian RyanGoogle Review

One thing I really like about these guys is that they look after their existing customers, not just new ones. I’ve now bought another car from them again, and the experience has been just as good as before. Highly recommended.

★★★★★Jim LeungGoogle Review

I recently purchased an MPV from this dealership and had a fantastic experience. The owner, July, is incredibly professional and pays great attention to every detail. She made the entire process seamless and stress-free.

★★★★★Shenyi LuanGoogle Review

I had a great experience purchasing the Toyota Vellfire from JACE AUTO IMPORT. The service was excellent, and the car is fantastic. Highly recommended to anyone looking for a Japanese import car.

★★★★★Paula NipitkulGoogle Review

James was a very friendly business owner and easy to work with. He made the whole deal very smooth and easy. Highly recommended if you’re looking for your new imported Toyota Alphard / Vellfire.

★★★★★M KentGoogle Review

Most professional, friendly, approachable and value for price Japanese car importer. They go even beyond this. They also provide excellent car maintenance and repair services. My best recommendation ever!

★★★★★Mousey’s WorldGoogle Review

Professional knowledge and excellent customer service — not just the new purchase but also the selling of my previous used vehicle. The new van I purchased was in perfect condition, good as new. Highly recommended!

★★★★★Sonny YangGoogle Review

Great service. Great price. Great people. Bought a 2020 Noah welcab from them today. You will not be able to get such a great car at such a great price anywhere in Australia. Friendly, efficient, reliable and very professional.

★★★★★Patrick LingGoogle Review

We took the gamble in buying an import through JACE Auto and the dividends have certainly paid off! From the very first email to the pick up of the vehicle, everything was a smooth ride.

★★★★★Mara PoonGoogle Review

Bought an imported Corolla Fielder from JACE Auto last week, very happy with the result. Wayne was very knowledgeable and professional. I will definitely be doing all of my servicing and future car purchases here.

★★★★★Thomas RoweGoogle Review

Everyone I encountered was professional, communicative and helpful. They have an incredible range of vehicles with an in-house workshop that maintains them before sale. I have already recommended JACE to multiple friends.

★★★★★Maximilian RyanGoogle Review

How Importing Works

Typically just over two months from auction win to keys in hand.

Consult & SourceTell us your spec and budget — we shortlist live auction candidates with condition reports.
Live Auction BidBid together from our Melbourne showroom with transparent auction grading.
Ship & ComplyShipping, customs and full ADR compliance handled in-house.
Register & DriveRegistration-ready in any Australian state, backed by in-house warranty.

Alphard & Vellfire Import FAQs

Import Eligibility & Regulations

Is the Toyota Alphard / Vellfire legal to import into Australia?
Yes. Eligible Toyota Alphard and Vellfire models can be legally imported into Australia under current Australian Government regulations. Eligibility depends on model year, variant and mileage. Each vehicle must meet import approval requirements and be fully complied to Australian Design Rules (ADR) and roadworthiness requirements before registration.
Can new and used Alphards and Vellfires be imported?
Yes. Both new and used vehicles may be eligible, provided they meet Australian import and compliance requirements. Many buyers prefer low-kilometre Japanese vehicles due to their excellent condition and transparent auction grading system.
How long does the import process take?
Typically just over 2 months from purchase to delivery, depending on shipping schedules, port processing, compliance workload, and state registration requirements.

Compliance & Registration

What compliance modifications are required?
All imported Alphards and Vellfires must meet Australian Design Rules (ADR), which may include lighting adjustments, child restraint anchorage installation, safety compliance checks, and identification and certification procedures.
Can the vehicle be registered in any Australian state?
Yes. Once fully complianced and approved, the vehicle can be registered in all Australian states and territories, subject to local registration requirements.

JACE Auto Import (Melbourne) FAQs

Where can I buy a Toyota Alphard in Melbourne?
JACE Auto Import is Melbourne’s dedicated Toyota Alphard and Vellfire dealership, established in 2013 and licensed as an Australian motor vehicle dealer (LMCT 11238). Alphard and Vellfire stock is available to inspect at the Mitcham showroom (6/23A Cook Rd, Mitcham VIC 3132), and vehicles can also be sourced to order directly from Japanese auctions. Call (03) 9870 6427 to arrange an inspection.
What should I look for in a Japanese car importer in Melbourne?
Check four things: a current Australian motor vehicle dealer licence (LMCT), a physical showroom you can visit, transparent Japanese auction grading reports for every vehicle, and genuine in-house after-sales servicing. JACE Auto Import meets all four – LMCT 11238, a Mitcham showroom operating since 2013, auction sheets disclosed on request, and a full workshop for parts, maintenance and hybrid battery service. See our Melbourne Alphard guide and Japanese import guide for more detail.
Can interstate buyers purchase from JACE Auto Import?
Yes. Imported vehicles are complied to national standards and can be registered in any Australian state or territory. JACE Auto Import regularly assists buyers from Sydney, Brisbane, Adelaide and Perth with compliance paperwork and can arrange interstate transport after purchase.
How do I start importing a Toyota Alphard from Japan?
Start with a consultation to set your specification and budget, then JACE bids on graded vehicles at Japanese auctions on your behalf. Once secured, the vehicle is shipped, cleared through customs, complied under SEVS and prepared for registration. The typical end-to-end timeline is 10 to 14 weeks from auction win to handover in Melbourne.
Are there savings compared to buying locally available luxury people movers?
Yes. Importing an Alphard or Vellfire through JACE often represents better value compared to locally available luxury MPVs — higher build quality, advanced hybrid technology, premium features and strong reliability, at a competitive overall price.
Are hybrid Toyota Alphard and Vellfire models available for import?
Yes. Hybrid Alphard and Vellfire models are widely available in Japan and are a popular choice for their fuel efficiency, smooth performance and lower running costs.
Will the multimedia and in-car entertainment system work in Australia?
Imported vehicles can be configured or upgraded to suit Australian users: English language conversion, Australian radio frequency compatibility, Apple CarPlay / Android Auto integration, aftermarket head units, rear entertainment systems, 360-degree cameras, dash cameras, plus body kit and alloy wheel styling upgrades.

Pricing, Taxes & Transparency

How much does a Toyota Alphard or Vellfire cost in Australia?
Pricing varies depending on series (30 Series vs 40 Series), hybrid or petrol, 2WD vs 4WD, specification level, condition and mileage. Contact us for a current landed-cost estimate on your target spec.
What costs are involved beyond the purchase price in Japan?
Japanese auction or dealer fees, inland transport, shipping, GST, Luxury Car Tax (if applicable), quarantine cleaning, compliance modifications, roadworthiness certificate, registration and stamp duty.
Why are some imported vehicles priced significantly below market average?
Unusually low prices can signal missing import approval, undeclared taxes, undisclosed damage or odometer issues. Always verify export certificate, import approval, full ADR compliance, and that GST, LCT and stamp duty are lawfully declared.

Dealer Licensing & Legal Protection

Is the seller a licensed Australian motor vehicle dealer, or merely an intermediary?
Licensed dealerships like JACE (LMCT 11238) operate under Australian Consumer Law, provide formal sale contracts and are subject to regulatory oversight. Private intermediaries may not offer the same level of legal protection.
What should I check about warranty?
Not all warranties are equal. Ask whether the warranty is provided by the licensed dealer or a third party, whether claim limits are capped, and whether hybrid components and complex systems are covered. JACE provides in-house warranty backed by our own workshop.

Vehicle Origin & Condition History

How transparent is a Japanese auction vehicle’s history?
Vehicles sourced directly from Japan come with official auction inspection reports providing transparent mileage verification and disclosed accident/repair history — one of the most transparent condition frameworks in the global used-vehicle market. Locally re-sold imports may lack this traceability.
Why does after-sales capability matter for Alphard / Vellfire?
Luxury imports require specialised knowledge: ongoing parts sourcing, hybrid and electronic components, advanced diagnostics, service, mechanical and body repairs. JACE runs all of this in-house — a key difference from intermediary-only operators.

Visit the Showroom

6/23A Cook Rd, Mitcham VIC 3132 · Mon-Fri 9:30-18:00 · Sat 10:00-16:00
English, Mandarin, Cantonese and Japanese spoken.